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Add a Troubleshooting page with common problems and solutions
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@@ -7,6 +7,7 @@ About
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introduction
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faq
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troubleshooting
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list_of_features
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docs_changelog
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release_policy
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85
about/troubleshooting.rst
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85
about/troubleshooting.rst
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@@ -0,0 +1,85 @@
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.. _doc_troubleshooting:
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Troubleshooting
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===============
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This page lists common issues encountered when using Godot and possible solutions.
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Everything I do in the editor or project manager appears delayed by one frame.
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------------------------------------------------------------------------------
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This is a `known bug <https://github.com/godotengine/godot/issues/23069>`__ on
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Intel graphics drivers on Windows. Updating to the latest graphics driver
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version *provided by Intel* should fix the issue.
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You should use the graphics driver provided by Intel rather than the one
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provided by your desktop or laptop's manufacturer because their version is often
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outdated.
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The grid disappears and meshes turn black when I rotate the 3D camera in the editor.
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------------------------------------------------------------------------------------
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This is a `known bug <https://github.com/godotengine/godot/issues/30330>`__ on
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Intel graphics drivers on Windows.
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The only workaround, for now, is to switch to the GLES2 renderer. You can switch
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the renderer in the top-right corner of the editor or the Project Settings.
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If you use a computer allowing you to switch your graphics card, like NVIDIA
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Optimus, you can use the dedicated graphics card to run Godot.
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The editor or project takes a very long time to start.
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------------------------------------------------------
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This is a `known bug <https://github.com/godotengine/godot/issues/20566>`__ on
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Windows when you have specific USB peripherals connected. In particular,
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Corsair's iCUE software seems to cause the bug. Try updating your USB
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peripherals' drivers to their latest version. If the bug persists, you need to
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disconnect the faulty peripherals before opening the editor. You can then
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connect the peripheral again.
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The Godot editor appears frozen after clicking the system console.
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------------------------------------------------------------------
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When running Godot on Windows with the system console enabled, you can
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accidentally enable *selection mode* by clicking inside the command window. This
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Windows-specific behavior pauses the application to let you select text inside
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the system console. Godot cannot override this system-specific behavior.
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To solve this, select the system console window and press Enter to leave
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selection mode.
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The project window appears blurry, unlike the editor.
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-----------------------------------------------------
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Unlike the editor, the project isn't marked as DPI-aware by default. This is
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done to improve performance, especially on integrated graphics, where rendering
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3D scenes in hiDPI is slow.
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To resolve this, open **Project > Project Settings** and enable **Display >
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Window > Dpi > Allow Hidpi**. On top of that, make sure your project is
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configured to support :ref:`multiple resolutions <doc_multiple_resolutions>`.
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The project window doesn't appear centered when I run the project.
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------------------------------------------------------------------
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This is a `known bug <https://github.com/godotengine/godot/issues/13017>`__. To
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resolve this, open **Project > Project Settings** and enable **Display > Window
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> Dpi > Allow Hidpi**. On top of that, make sure your project is configured to
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support :ref:`multiple resolutions <doc_multiple_resolutions>`.
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The project works when run from the editor, but fails to load some files when running from an exported copy.
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------------------------------------------------------------------------------------------------------------
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This is usually caused by forgetting to specify a filter for non-resource files
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in the Export dialog. By default, Godot will only include actual *resources*
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into the PCK file. Some files commonly used, such as JSON files, are not
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considered resources. For example, if you load ``test.json`` in the exported
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project, you need to specify ``*.json`` in the non-resource export filter. See
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:ref:`doc_exporting_projects_export_mode` for more information.
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On Windows, this can also be due to :ref:`case sensitivity
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<doc_project_organization_case_sensitivity>` issues. If you reference a resource
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in your script with a different case than on the filesystem, loading will fail
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once you export the project. This is because the virtual PCK filesystem is
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case-sensitive, while Windows's filesystem is case-insensitive by default.
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@@ -101,6 +101,8 @@ option in the editor:
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.. image:: img/exptemp.png
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.. _doc_exporting_projects_export_mode:
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Export mode
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~~~~~~~~~~~
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@@ -90,6 +90,8 @@ using the ``load()`` and ``preload()`` methods.
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Ignoring a folder will also automatically hide it from the FileSystem dock,
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which can be useful to reduce clutter.
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.. _doc_project_organization_case_sensitivity:
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Case sensitivity
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----------------
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